Creating a case based on historical files using the wizard and mission sets

Click here to create a new case.

Alternatively on the main menu click Create new case and select With Wizard. The Create new case screen opens.

This step is only applicable if your account has option E14 Sentinel. Click Select Folder to open the Select a Folder dialog box and define which folder you want your case created in. These folders are defined by your administrator.

In Case name, although it is optional it is recommended that you enter a name for the case so that the name means something to you, for example "Jewelry Store Robberies". However if you don't, OSS-ESPA will automatically create one which is titled using the format "Case <n>", where <n> is a number which increments each time a user on your OSS-ESPA account selects to automatically generate a case name.

Ensure Enable deconfliction (X-Case data search) is selected if you want the case data to be visible and usable for all account users if they do an identifier search for an identifier that occurs in your case. Identifiers can be phone numbers, names, license plates, and social media accounts. For further information refer to Enable deconfliction (X-Case data search) .

In Upload historical files click Select files. Windows Explorer opens. Navigate to the folder and select the required files. The files appear on the screen. You can repeat this step as many times as you require.

The file types that can be uploaded here are: CDRs (Call Detail Records), phone data files, public record files, geo-location files, geofence files, tower dump files, cell tower data, drive data, social media files,location files, person files, subscriber information and additional files. OSS-ESPA automatically detects the file type. For further information on the supported file types refer to Upload historical files.

Complete the information on the screen as required. If you require a description of any settings refer to Locations of interest screen (Case management). Note, you must enter a minimum of Name and Location type, for example "Victim's home" and "Crime scene" respectively.

It is also recommend, and is mandatory for some location types, that you enter Latitude and Longitude. If you do not know the latitude and longitude enter the street address and click Locate and use the Located results dialog box which automatically determines the latitude and longitude based on the address details.

For analyses of a location to be included in IQ packets then you must also enter the Event Start, Event end and Location buffer.

All the other settings are optional and you can include more details later if required as described in To edit an existing location.

After adding the location details click Save. The location is added to the available locations table at the top of the screen.

Once you have created all your locations click Next. The People and devices of interest screen opens.

This step is optional.

When you uploaded your case files OSS-ESPA will have automatically created people. If you want to edit the details of these people, such as changing their First name from being the phone number which OSS-ESPA assigned them then click Add/Edit persons' devices, edit the details as required then click Save, then Next to open the Case details screen.

You can also include more details later if required as described in To edit the information of an existing person.

This step is optional.

Enter any case details you feel are relevant.

View the top-right of the screen, if a red bell is displayed as shown in the following graphic then there are notifications that need resolved. Some notifications will resolve automatically however notifications in red and prefixed with "Unresolved, action required" will require you to resolve them. Click on each notification and resolve the action it prompts you to make. For further information refer to Resolving notifications.