Login screen

The Login screen allows you to log in to your G-Scout App giving you access to all the phone numbers and cases from your OSS-ESPA account that you are monitoring using either Live location monitoring (PRTT), GPS ping data or Smart Track.

If multi-factor authentication has been applied to the account then you must enter two or three pieces of evidence before you are granted access to G-Scout App. In addition to your normal password, you may require to provide additional codes. Depending on how your administrator has configured the account these code may be sent to your: email, verified phone number by SMS, or your registered app authenticator.

If required you can verify your phone number on your OSS-ESPA account's Edit user information screen as shown below.

For the app authentication options, if you do not have a registered app authenticator then you must first use OSS-ESPA where a QR code is displayed which you must scan using a supported app authenticator.

Both the Google authenticator and the Microsoft authenticator are supported and are available for download at the following locations:

If you require a step-by-step procedure on logging in refer to How to log in.