Running a link analysis

This topic describes how to run a link analysis of two ore more phone numbers using the information from the CDR and phone data files.

Running a link analysis requires option E4 Phone data/analytics. If you do not have this option, you cannot select to run a link analysis from the ESPA analysis center screen.

1. For the case you want to run a link analysis on open the Manage case screen.

   Need help finding your case?

   On the main menu click View cases. The screen that opens depends on your setting of View cases. If it is set to:

   • Advanced view, then the Advanced view cases screen opens.
     • If your case is listed on the Favorite & recent cases tab, click the case name to open the Manage case screen.
     • If it is not listed on the Favorite & recent cases tab, then click the Cases tab. Use the search filters to help locate your case. You can also click to open the FILTERS group which allows you to set your own default filter defining what is displayed on this tab, for example you may wish to set it to cases that you created which are currently open.

     For further information refer to Searching for a case.

   • Grid view, then the View cases screen opens.
     • If your case is listed under My recent cases click it to open the Manage case screen.
     • If it is not listed under My recent cases then select your case from the table, using the search filters to help locate it if required. Note, by default the search is set to only display cases that you created; if you are not the original creator but an assignee then ensure you set Case filter to Assigned cases before clicking Search.
   • Tree view, then the View i-cases screen opens.
     • Click at the top-right of the screen to open either the View Cases or Advanced view cases screen and follow the above description.

2. Click at the top of the screen.

   The ESPA analysis center screen opens.

   or

3. On the WNF analysis center

   In Analysis select Link analysis then click Run analysis.

   

   On the ESPA analysis center

   1. Hover over on the top-right of the map.

   2. Click then select Link analysis from the menu.

      

   The Link analysis dialog box opens.

   

4. In Start date and End date enter the date and time of the earliest and latest data you want included in the link analysis.

5. Select more than one phone number to include in the link analysis.

6. In Report name enter a name for your analysis.

7. Click Run to start the analysis.

   Your analysis report is listed in the Case analyses tab of the Analysis results view. Once the analysis is completed the state is updated. You can use the analysis results if the state is either Success or Warning.

   

When your analysis is complete you are automatically notified by email and then you can view the analysis results. For further information refer to Viewing a link analysis.

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