Viewing, exporting and deleting ELSUR validation results

This topic describes how to view, export and delete ELSUR validation results.

This feature requires option E14 Sentinel. If you do not have this option this feature is not available.

If you require an overview of what ELSUR record validation is, refer to About ELSUR Record Validation.

  1. You can start viewing ELSUR validation results either from the case, or from the main menu. Both provide the same result, and the method you choose will likely be based on what screen you are using when you decide to review the results.

    • From the main menu:

      1. On the main menu click Intercept Center, then click ELSUR Record Validation.

        The ELSUR Record Validation screen opens.

      2. In the Audit trail group click Validation results. The Validation results screen opens.

      3. In State select the type of results you want to view.

      4. Use either Case name or Case # to select the case you want to view.
    • From a case:

      1. For the case you want to add an ELSUR validation record to, open the Manage case screen.

        On the main menu click View cases. The screen that opens depends on your setting of View cases. If it is set to:

        • Advanced view, then the Advanced view cases screen opens.
          • If your case is listed on the Favorite & recent cases tab, click the case name to open the Manage case screen.
          • If it is not listed on the Favorite & recent cases tab, then click the Cases tab. Use the search filters to help locate your case. You can also click to open the FILTERS group which allows you to set your own default filter defining what is displayed on this tab, for example you may wish to set it to cases that you created which are currently open.

          For further information refer to Searching for a case.

        • Grid view, then the View cases screen opens.
          • If your case is listed under My recent cases click it to open the Manage case screen.
          • If it is not listed under My recent cases then select your case from the table, using the search filters to help locate it if required. Note, by default the search is set to only display cases that you created; if you are not the original creator but an assignee then ensure you set Case filter to Assigned cases before clicking Search.
        • Tree view, then the View i-cases screen opens.
          • Click at the top-right of the screen to open either the View Cases or Advanced view cases screen and follow the above description.

      2. Click Validation settings.

        The Validation settings screen opens.

      3. Click View results.

        The View results screen opens.

  2. In Start and End select the date range you want to view.

  3. Click Search to display the validation results for the filters you applied.
  4. From the validation results displayed you can click:
    • the Case Name to open the Manage case screen.
    • the Comm # to open the Message validation tab

  1. You can start exporting ELSUR validation results either from the case, or from the main menu. Both provide the same result, and the method you choose will likely be based on what screen you are using when you decide to export the results.

    • From the main menu:

      1. On the main menu click Intercept Center, then click ELSUR Record Validation.

        The ELSUR Record Validation screen opens.

      2. In the Audit trail group click Validation results. The Validation results screen opens.

      3. In State select the type of results you want to export.

      4. Use either Case name or Case # to select the case you want to export results from.
    • From a case:

      1. For the case you want to add an ELSUR validation record to, open the Manage case screen.

        On the main menu click View cases. The screen that opens depends on your setting of View cases. If it is set to:

        • Advanced view, then the Advanced view cases screen opens.
          • If your case is listed on the Favorite & recent cases tab, click the case name to open the Manage case screen.
          • If it is not listed on the Favorite & recent cases tab, then click the Cases tab. Use the search filters to help locate your case. You can also click to open the FILTERS group which allows you to set your own default filter defining what is displayed on this tab, for example you may wish to set it to cases that you created which are currently open.

          For further information refer to Searching for a case.

        • Grid view, then the View cases screen opens.
          • If your case is listed under My recent cases click it to open the Manage case screen.
          • If it is not listed under My recent cases then select your case from the table, using the search filters to help locate it if required. Note, by default the search is set to only display cases that you created; if you are not the original creator but an assignee then ensure you set Case filter to Assigned cases before clicking Search.
        • Tree view, then the View i-cases screen opens.
          • Click at the top-right of the screen to open either the View Cases or Advanced view cases screen and follow the above description.

      2. Click Validation settings.

        The Validation settings screen opens.

      3. Click View results.

        The View results screen opens.

  2. In Start and End select the date range you want to export results from.

  3. Click Search to display the validation results for the filters you applied.
  4. Click Export to CSV to export the validation results for the filters you applied.

  1. You can start deleting ELSUR validation results either from the case, or from the main menu. Both provide the same result, and the method you choose will likely be based on what screen you are using when you decide to delete the results.

    • From the main menu:

      1. On the main menu click Intercept Center, then click ELSUR Record Validation.

        The ELSUR Record Validation screen opens.

      2. In the Audit trail group click Validation results. The Validation results screen opens.

      3. In State select the type of results you want to delete.

      4. Use either Case name or Case # to select the case you want to delete results from.
    • From a case:

      1. For the case you want to add an ELSUR validation record to, open the Manage case screen.

        On the main menu click View cases. The screen that opens depends on your setting of View cases. If it is set to:

        • Advanced view, then the Advanced view cases screen opens.
          • If your case is listed on the Favorite & recent cases tab, click the case name to open the Manage case screen.
          • If it is not listed on the Favorite & recent cases tab, then click the Cases tab. Use the search filters to help locate your case. You can also click to open the FILTERS group which allows you to set your own default filter defining what is displayed on this tab, for example you may wish to set it to cases that you created which are currently open.

          For further information refer to Searching for a case.

        • Grid view, then the View cases screen opens.
          • If your case is listed under My recent cases click it to open the Manage case screen.
          • If it is not listed under My recent cases then select your case from the table, using the search filters to help locate it if required. Note, by default the search is set to only display cases that you created; if you are not the original creator but an assignee then ensure you set Case filter to Assigned cases before clicking Search.
        • Tree view, then the View i-cases screen opens.
          • Click at the top-right of the screen to open either the View Cases or Advanced view cases screen and follow the above description.

      2. Click Validation settings.

        The Validation settings screen opens.

      3. Click View results.

        The View results screen opens.

  2. In Start and End select the date range you want to delete results from.

  3. Click Search to display the validation results for the filters you applied.
  4. You can either:
    • click to delete individual validation results, or
    • click Delete all to delete all the validation results matching the filters that you applied.