Creating a case for intercept monitoring (PRTT and Wiretap)

This topic describes how to create a case for the purposes of intercept monitoring. You can either do this:

  • using the View i-cases screen.
  • using the Manage case screen.
  • using the wizard.

The first procedure, How to set up an intercept on an existing phone, assumes that you already have a case, person and phone available to set up an intercept on. The other procedures take you through the full process of creating a case and intercept.

After creating your case, if you require further information on managing intercept monitoring cases refer to either Managing intercept monitoring case details using the View i-cases screen, or Managing i-cases if you are using the Manage case screen or the wizard.

You can also click here for a short video showing how to create PRTT case. In addition these videos show the Intercept info settings required specifically for ATT and Verizon.

This feature requires option E14 Sentinel. If you do not have this option this feature is not available.